KORREKTURDIENST
Proofreading, Editing, Plagiarism Check

Preliminary Remarks

These Terms and Conditions (“T&Cs”) apply to all services and all business transactions between the client and Christa van Tonder-Berger, BA (hereinafter referred to as “the Contractor”). By placing an order and confirming it by email, the client expressly agrees to these T&Cs. The Contractor’s T&Cs shall take precedence over any terms and conditions of the client. Any individual agreements shall take precedence over these T&Cs.

Unless otherwise agreed in writing, the prices valid at the time the order is placed shall apply, as published on
https://www.korrekturdienst.at/leistungen-preise at the time of the enquiry.
Any reference to page prices refers to the industry-standard page of 1,500 characters including spaces and footnotes. All prices apply exclusively to the revision of electronic documents. If the client requests processing in paper form, this must be stated prior to commencement of the work and a higher fee shall be agreed. If texts must be converted into an editable file format prior to processing (e.g. extraction of website content or conversion into common word-processing formats), an additional fee shall be charged.

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Scope of Services

The Contractor provides proofreading, copy-editing, plagiarism checks and formatting services for various texts and academic papers. All services are provided for texts in German and, upon request, in English. The scope of services shall be determined by the written order description. Any subsequent changes to the agreed scope of services or remuneration must be agreed in writing. The client shall provide all documents and information required for the proper performance of the services.

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Placing of Orders

Following the client’s enquiry, the Contractor shall issue a non-binding written quotation. Quotations are valid for two days. A contract shall only be concluded once the client has submitted a written order confirmation and provided the complete text to be processed. Acceptance of the order must be confirmed by email. This also applies to any amendments or additions to an order.

The Contractor reserves the right to refuse orders at any time without stating reasons. After acceptance of the order, the Contractor may cancel the contract for important reasons, in particular if the text is immoral, politically sensitive, offensive, or infringes the rights of third parties. The client bears sole responsibility for the legal admissibility of the content.

The Contractor is entitled to cancel an order if the submitted document does not meet minimum quality requirements.

 

Minimum Requirements for Documents

• For proofreading services, the quality of the document must allow normal proofreading and editing. This shall be assessed solely by the Contractor.

• If the basic quality of the document is deemed insufficient, the order may be cancelled.

• The client must not engage in fraud.

• In the event of cancellation, the client shall be informed as soon as possible.

The Contractor reserves the right to terminate the contractual relationship prematurely in the event of arrogant, condescending, insulting or disproportionately aggressive communication by the client. All services rendered up to that point shall be paid in full immediately. The Contractor shall not be liable for any damages arising therefrom.

The client undertakes to provide their correct name and address. These details are used exclusively for internal purposes and are not passed on to third parties. The Contractor may engage third parties to perform services; however, the contractual relationship shall remain exclusively between the client and the Contractor.

 

Client’s Duties of Cooperation

To ensure the smooth execution of an order, the client must fulfil certain duties of cooperation, which constitute essential contractual obligations. The client shall provide all documents, information and materials required for the execution of the order in full and in a legible form.

The client must inform the Contractor in writing at the time of contract conclusion if the service can only be rendered within a specific period and delayed performance would no longer constitute fulfilment.

Texts must be submitted as editable files created with a word-processing program. If, with the client’s consent, KORREKTURDIENST converts files from other formats (e.g. PDF), the resulting file shall be deemed the source text. All data must be virus-free.

The client warrants that they hold all necessary rights of use to the submitted materials and shall indemnify the Contractor against any claims arising from infringements of third-party intellectual property rights.

The client shall inform the Contractor of all remarks made by supervising lecturers or institutions that are to be taken into account. The client must also inform the

 

Contractor in advance if:

• the text is to be submitted to a Swiss institution and Swiss language conventions must be applied;

• the text is of a legal nature;

• specific spellings or terminology are required;

• the intended purpose and, where applicable, the number of copies of the text.

The title, type of work and faculty must also be provided (at minimum, the cover page must be included).

 

Performance, Delivery and Deadlines

Timely delivery requires the punctual provision of texts and written confirmation of the order and deadline. Delivery deadlines are deemed met once the edited documents have been dispatched electronically. The Contractor assumes no liability for successful electronic transmission.

All obligations are fulfilled once the corrected text has been dispatched electronically. Electronic transmission is at the client’s sole risk. Any changes affecting performance must be communicated immediately. Subsequent changes require a new written confirmation and may affect deadlines and pricing.

The Contractor shall not be liable for delays or damages caused by force majeure, including war, unrest, lockdowns, strikes, energy shortages, power failures, server outages or other circumstances beyond the Contractor’s control. In such cases, deadlines may be extended or the contract terminated.

 

Plagiarism Checks

Plagiarism checks are carried out using Plagaware software as recommended by chip.de. Alternative software may be used upon request. Checks are carried out to the best of the Contractor’s knowledge and belief; final responsibility lies with the client. Liability is excluded. The client receives a plagiarism report and is strongly advised to review it. Upon request, data will be deleted from the software database.

References

By placing an order, the client expressly agrees to be listed as a reference on the Contractor’s website (name, company name or logo). This consent may be withdrawn at any time.

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Cost Estimates

Cost estimates are non-binding. If actual costs exceed the estimate by more than 15%, the client shall be informed in writing. If no objection is raised within a reasonable period, the increase shall be deemed accepted.

Fees and Payment / Default

The Contractor is entitled to the agreed fee and may request advance payments. Invoices are issued electronically. Payment is due immediately upon delivery. Until full payment is received, all rights of use remain with the Contractor. In the event of default, reminder fees of EUR 20 and statutory default interest shall apply. Payment is only possible by bank transfer; cash payments are not accepted.

 

Confidentiality

The Contractor undertakes to maintain confidentiality regarding all orders and shall not disclose documents or content to third parties.

Defects and Warranty Claims

Absolute freedom from errors cannot be guaranteed. The contractual objective is deemed achieved if at least 85% of errors are corrected (70% for express orders exceeding 2,000 words). Complaints must be submitted in writing within five working days. Subsequent claims are excluded.

 

Limitation of Liability

The Contractor shall only be liable for intent and gross negligence, and liability is limited to the value of the respective order. The Contractor assumes no liability for content accuracy, legal admissibility, missed deadlines, failed plagiarism detection, study delays, failed assessments or data loss.

Jurisdiction shall be Graz, Austria, pursuant to § 104 JN.

Severability Clause

Should any provision of these T&Cs be invalid, the remaining provisions shall remain unaffected.

 

Governing Law and Jurisdiction

Austrian law shall apply exclusively. Place of performance and jurisdiction is Graz, Austria.

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Final Provisions

The Contractor reserves the right to amend these T&Cs at any time. The version valid at the time of contract conclusion shall apply.

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(As of 2026)